We offer a 30-Day Return Policy

At Polymer Guarantee, we strive to ensure your satisfaction with every plastic product you purchase from us. If you are not completely satisfied with your purchase, you may return it under the following terms and conditions:

Eligibility for Returns

You are eligible to request a return within 30 days from the date of receiving your plastic product.

Return Process

To initiate a return, please follow these steps:

  • Contact our customer support team at [email protected]
  • Provide your order number, a brief explanation of the reason for the return, and any relevant photographs if the product is damaged or defective.
  • Return Conditions
  • The product must be in its original condition, unused, and in its original packaging.
  • Any included accessories, manuals, and promotional items must also be returned.

Non-Returnable Items

Certain plastic products are non-returnable for hygiene and safety reasons. These include, but are not limited to, food storage containers and personal hygiene items. Please contact us for specific details.

Return Shipping

You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).

Refund Process

Upon receiving and inspecting the returned product, we will process your refund or replacement, as requested. Refunds will be issued to the original payment method, and replacements will be sent promptly.

Restocking Fee

We reserve the right to charge a restocking fee if the returned product is not in its original condition or if it has been used or damaged due to mishandling.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange for the return and replacement at no additional cost to you.


At this time, we do not offer direct exchanges. If you wish to exchange a product, you will need to return the original item following this policy and place a new order for the replacement.

Contact Information

If you have any questions or need assistance with the return process, please contact our customer support team at [email protected]

We are committed to ensuring your satisfaction with our plastic products. Thank you for shopping at polymerguarantee.com 

Your trust and loyalty mean a lot to us.

Please note that this return policy is subject to change, and any updates will be posted on our website.

Polymerguarantee.com strives to provide high-quality plastic products and excellent customer service. We appreciate your business and look forward to assisting you with any returns.