These Terms of Service (“Terms”) govern your use of the website and services provided by Polymer Guarantee (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.


You must be at least 12 years of age to use our website and services. By using our website, you represent and warrant that you meet this eligibility requirement.

User Account

When you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Product Information

We make every effort to ensure that the information on our website, including product descriptions and pricing, is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of this information, and we reserve the right to correct any errors, inaccuracies, or omissions.

Orders and Payment

When you place an order with us, you are making an offer to purchase the products at the prices indicated. We may accept or decline your offer at our discretion. Payment for your order is required before the products are shipped. We accept various forms of payment as indicated on our website

Shipping and Delivery

We aim to ship orders promptly and deliver them within the estimated timeframes. However, shipping and delivery times may vary depending on your location and product availability. We are not responsible for any delays caused by external factors or circumstances beyond our control.

Returns and Refunds

For information on our return and refund policy, please refer to our separate “Return and Refund Policy” available on our website.

Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is available on our website. By using our website, you consent to the practices described in the Privacy Policy.

Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review these Terms periodically. Your continued use of our website and services after any changes indicates your acceptance of the updated Terms.


We may terminate or suspend your account and access to our website for any reason without notice. You may also terminate your account at any time by contacting us.

Contact Information

If you have questions or concerns about these Terms, please contact us at [email protected]